Guide product discovery through conversation
Large catalogs and unfamiliar product ranges can make it difficult for shoppers to know where to begin. GreatsHub: AI Shop Assistant provides a conversational path to discovery, helping visitors express what they need and explore relevant products without relying only on menus and filters.
How the assistant helps
The assistant uses store information and product context to support practical shopping questions. Merchants can shape the storefront experience, guide shoppers toward product pages and provide a clearer handoff when human assistance is more appropriate.
Useful for
- Stores with broad or frequently changing catalogs
- Products that require comparison or explanation
- Shoppers who prefer natural-language discovery
- Teams looking for an additional guided-shopping entry point
Getting started
Install the app, review the available configuration, define the storefront behavior and test representative customer questions before publishing. Results depend on the quality and clarity of the store’s product information.
Theme compatibility and support
The experience is designed to work within modern Shopify storefronts. Theme structure and third-party customizations can vary, so merchants should test the assistant in a duplicate theme before launch. For installation or configuration help, email support@greatshub.com.
Frequently asked questions
Does the assistant replace customer support?
No. It supports product discovery and common storefront questions. Merchants should retain a clear route to human support.
Will it know every answer automatically?
Answer quality depends on available store and product information. Merchants should test important questions and maintain accurate catalog content.
Where can I confirm pricing and availability?
Use the current Shopify App Store listing as the source of truth for plans, eligibility and feature availability.