Last updated: October 2, 2026
This policy explains how GreatsHub handles information submitted through this website and its support channels. App-specific privacy information may also be published on each GreatsHub product website and Shopify App Store listing.
Information we may receive
We may receive contact details, store information, project requirements, support messages and technical details that you choose to provide. Basic website logs may include browser, device, IP address and page-request information.
How information is used
Information is used to respond to enquiries, provide support, deliver requested services, maintain security, improve products and meet applicable legal obligations. GreatsHub does not sell personal information.
Service providers and Shopify
GreatsHub may use service providers required for hosting, communications, analytics and product operation. Shopify stores and Shopify apps are also subject to Shopify and merchant privacy practices.
Retention and security
Information is retained only as reasonably necessary for support, service delivery, security and legal requirements. Reasonable technical and organizational measures are used to protect information.
Your choices
You may ask about, correct or request deletion of information you submitted, subject to applicable requirements and legitimate retention needs.
Contact
For privacy questions, email support@greatshub.com.
Owner review required before production launch. App-specific data practices must be checked against each live app.