Online shoppers often leave a store because they cannot quickly find the right product, understand available options, or get an answer to a simple question.
GreatsHub: AI Shop Assistant adds an interactive shopping assistant to your Shopify storefront. It helps customers discover products, view relevant recommendations, understand store policies, and take confirmed cart actions through a natural chat experience.
Help shoppers find products faster
Customers can describe what they need using everyday language, such as:
- “Show me red dresses under $50.”
- “Find a gift for a teenager.”
- “Show me your best-selling products.”
- “Do you have this product in blue?”
The assistant searches the store’s current catalog and displays matching product cards with images, prices, variants, availability, and storefront links.
Turn conversations into cart actions
Shoppers can view recommended products and continue shopping without leaving the conversation.
GreatsHub: AI Shop Assistant supports:
- Catalog-based product recommendations
- Product cards with current store information
- View-product actions
- Confirmed add-to-cart actions
- Cart and checkout assistance
- Store-policy answers
- WhatsApp and human-support handoff
Cart changes require confirmation, helping shoppers stay in control of every action.
Customize the chat experience
Merchants can personalize the assistant to match their storefront.
Depending on the selected plan, customization options include:
- Assistant name and welcome message
- Launcher icon and hover message
- Launcher and message colors
- Header and composer colors
- Desktop and mobile placement
- Custom chat backgrounds
- Chat-window border radius
- Header logo and message avatars
- Product-button colors
- Launcher attention animations
- Voice input
- Multilingual conversations
A built-in live preview lets merchants review desktop and mobile designs before saving.
Understand how shoppers use the assistant
The analytics dashboard helps merchants monitor:
- Conversations
- AI messages
- Products recommended
- Add-to-cart actions
- Checkout clicks
- Cart conversion
- Protected AI-token usage
Higher plans also provide visual analytics and performance graphs.
Protected monthly AI usage
Each plan includes defined monthly allowances for conversations, AI messages, and protected tokens. Requests stop at the applicable limits before unexpected AI usage costs can be generated.
Stores with larger requirements can contact the GreatsHub team about a private custom plan.
Quick Shopify installation
Getting started is simple:
- Install GreatsHub: AI Shop Assistant from the Shopify App Store.
- Open the app in Shopify Admin.
- Complete the setup guide.
- Enable the theme app embed.
- Customize the assistant.
- Test a product question on the storefront.
- Review conversations and activity in Analytics.
No theme-code editing is required.
Start creating guided shopping experiences
GreatsHub: AI Shop Assistant gives shoppers a convenient way to explore products and move toward confident purchase decisions.
Install GreatsHub: AI Shop Assistant:
https://apps.shopify.com/ai-shopping-guide-cart
Learn more:
https://ai-shopping-assistant.greatshub.com/
Frequently asked questions:
https://ai-shopping-assistant.greatshub.com/faq